We own the mine and ethically produce our own 100% Natural Sapphire Gemstones with exceptionally high operating and reclamation standards.
We strive for customer satisfaction above all else.
For Loose Sapphire and Finished Jewelry Orders:
We offer a 10 day inspection period for you to review your sapphire or finished jewelry item. The 10 day period begins when you sign for and receive your item from the shipping carrier. If you are not completely satisfied with your item, you can return it for a refund less 10% restocking fee. Returns after the 10 day inspection period can be returned for store credit, as long as the item you are returning is not damaged or worn from regular use. While you have possession of any item you are fully responsible for its value and care.
Please note: Loose sapphires will not be accepted for a refund if they have been set, scratched, chipped, fractured, weigh differently or have been altered in any way. We strongly recommend that you do not set your gemstone with another jeweler until you fully intend to purchase it.